Faq

A. We are the nation's top Print & Digital magazine sellers. Offering Single Issues and Subscriptions for purchase to over 3000+ magazines.

• Find the magazine you are looking for, using our Search or Browse by Category.

• Choose between a Single Issue or Subscription on product detail page.

• Once your cart is complete. Review and Click on Checkout.

• Checkout as a Guest or setup an Account.

A. For changes to all existing orders, contact customer service at info@magazinecafestore.com with your Order details.

A. We try to keep the covers updated as much as possible. Some magazine detail pages will even specify the current issue available. Use the Order Instruction option on the product detail page to let us know Issue/Cover preference. Otherwise we will always ship the most current issue available.

A. Use the Order Instruction option on the product detail page to let us know which issue the Pre Order is for.

A. To order multiple single issue copies, please select the desired quantity in Single issue. Use the Order Instruction option on the product detail page to let us know Issue/Cover preference. If you don't then leave the box empty.

A. Single issue order can be cancelled, unless it has been processed and shipped. For more details please contact customer support at info@magazinecafestore.com

A. We offer Print and Digital subscriptions.

Print we offer Annual, Semi Annual and Quarterly subscriptions if available for that magazine.Annual Subscription is the most popular. Once you select the magazine, all the subscriptions options available can be viewed on the product detail page.

All Digital subscriptions are Annual subscriptions.

A. International magazine subscriptions begin with the current issue available or next available issue. Turnaround time is very quick 3-4 weeks unless otherwise specified. If an exception our customer service will contact you.

Domestic magazine subscriptions begin in 6-8 weeks depending on the magazine's print schedule.

Digital subscriptions begin with the current issue available at that time. An email address is required to start this subscription.

A. Print subscription will always save you money since with each single issue you buy there is an additional shipping charge for it. All subscriptions have Free shipping with them.

A. Yes absolutely. Please contact our customer service with the new address information at info@magazinecafestore.com with your Order details.

A. Yes you may by contacting customer support at info@magazinecafestore.com. Most subscriptions can be cancelled except Japanese magazines. Refund will be issued for all the unshipped issues. For German subscription Credit will be issued for un shipped issues. With in 6 weeks can be applied to another German subscription only. Any difference in cost will be due at start of the new subscription. No Refunds.

A. Once we received your Order, our fulfillment team checks on the availability of the magazines to be processed and shipped.

A. Our order department can reach out to you for different reason pertaining to the Order i.e.cover unavailability, issue question or magazine unavailability. We try to keep our website as much updated as possible but sometimes these situations do arise.

A. Pre order is an order for a future issue. As soon as the issue arrives in stock from the Publisher, we process the orders on first come first basis.

A. We use opaque bubble mailers to protect our products from damage.

A. Yes, we do ship domestic within the continent USA via USPS, UPS or similar services. There are 3 levels of service we offer. All come with Tracking option.

Standard shipping: Most economical, usually takes about 5-8 business days in transit*.

Ground Shipping: UPS Ground shipping takes 3-5 business days in transit*, includes tracking facility

Express Shipping: 2nd Day Express delivery service in transit*, includes tracking facility

*Once we ship the package it is the expected number of days to receive the package. These time frame are good for mainland shipping only.

A. Yes, we ship to prisons, but there are some restrictions and rules. We advise you check with prison authorities or recipient before ordering. Once the order is shipped to the address provided to us, no refunds will be issued for returned / undelivered / wrongly delivered parcels due to incorrect address under any circumstances.

A. Please check our International section for more detailed information.

We take pride in providing our customers the best magazine selection possible. By default we ship the most current issue available if nothing is mentioned in comments box.

If an Order is wrongfully fulfilled / mis delivered / defective. Please contact customer service at info@magazinecafestore.com or call us at 212-391-2004. We give our customer option to either get a replacement product or give a full refund.

If for some reason you are not happy with your purchase, you have 5 business days from the day of receipt of package to return us the magazine. The return shipping cost will be taken care of by the customer. Upon receipt of the package we will issue a refund for the value of the product only.

All returns are to be sent back using the packaging in which order was sent. The package can be returned to the local USPS facility as a refusal to accept delivery. The package will be sent back to the return address on the shipping label. Once the package is received in warehouse, we will begin the refund process. For more information the refund process see below.

All Credit Card / Debit Card / Gift Card payments will be refunded back on the same account. We process the refund within 24 - 48 hrs after receiving the package, it can take 3-6 business days for the refund to show on the statement based on your bank / financial institution policy.

Paypal payments will be refunded back on the Paypal account used within 24 -48 hrs. This refund usually is instant but sometimes Paypal might hold a transaction for further investigation based on their policies.

If you are unsatisfied with a product or ordered a wrong product, we will be happy to assist you get the right one. For questions on exchanging a product, please contact us at info@magazinecafestore.com within 5 business days from the day of receipt of the original order / product. One of our customer service rep will assist you in the exchange process.

Return shipping and additional shipping costs for replacement product will be taken care of by the customer.

We shall not be liable to the customer or any other party for any direct, indirect, consequential loss of business /sales /profit /goodwill etc., on account of any delay / non receipt / discontinuation of ordered or subscribed magazine(s) from its publisher / whole seller / distributor or for losing / wrong delivery in transit /shipping by carrier company or due to any act of omission or commission by us / our employees /carrier company.

For any fault of ours, our liability will only be limited to refunding actual cost of issue(s) missed /lost by the customer.

We ship all over the world. We offer 3 levels of service.

Standard Shipping: No Tracking. Most economical. Takes anywhere from 15-18 Business Days** (Don’t count Weekends)

Priority Shipping: No Tracking. Takes anywhere from 8-12 Business Days** (Don’t count Weekends)

Express Shipping: Tracking available. Takes anywhere from 3-5 Business Days** (Don’t count Weekends)

** These delivery time frame are provided by the shipping service provider. Due to customs clearance and processing time, these delivery time can change. Please note these are valid once we process and submit the package to customs. Not from the day when the order was placed.

From the Magazine product detail page, you will select the Single Issue option and Add it to cart. In the cart it will show you the shipping options and costs associated with them.

Subscription cost shown on the product detail page is the actual subscription cost inclusive of delivery to your country.

This is the final price. No taxes, fees or shipping will be added this price.

Magazine Café takes responsibility of putting postage and customs clearance in USA only. If your home country requires any duties, fees or processing fees on International packages, it is your responsibility. Magazine Café will not be held liable for non delivery of package due to non payment of this. We recommend you check with your postal office before placing your order.

Our Auto Renew Service takes the hassle out of renewing International Magazine Subscriptions. The new way to stay subscribed to your favorite magazines & still gives you the option to opt out of Auto Renew at any time you like.

A.Magazine Café Loyalty program is to reward our amazing customers. It is free to join. No Cost at all.Members can earn rewards points on all their purchases and get exclusive member benefits.

A.Free to join. No Cost at all

A.Only individuals can join. Corporations, partnerships, trusts and Government bodies are not eligible to participate.You must obtain permission from your parent or guardian prior to joining if you are under 18 years old.

A.It’s free.
You will earn points on every purchase.
You will earn 250 instant points when you update your subscriber profile.
You can redeem your points at any time.
Your points have no expiry date.
You’ll receive exclusive rewards.

A.Sign up for our Loyalty Program and 250 Points will be instantly added to your account.

A.After joining the Loyalty Program you will automatically earn 5 Points on every dollar you spend on www.magazinecafestore.com when a purchase is completed.
Any purchases you make prior to joining Loyalty program will not be eligible for Points.

A.250 Points adds up to $2.50 of credit that you can spend at www.magazinecafestore.com
The redemption value of points is determined solely by www.magazinecafestore.com.

A.Points can be used at any time you choose. A minimum of 5 Points is required to start redeeming points against a purchase.
You must log in to your Loyalty Program account to redeem points against a purchase.
When selecting a payment method, you can determine to redeem points against the purchase. A purchase can be made with any combination of Points,Paypaland Credit Card as payment methods.
Points from different accounts cannot be merged, including between family members.
Points are never redeemable for cash.
Remember, you cannot redeem points if you use the guest check out option. There is no way to link your order as a guest to your account.

A.Yes, you can select how many points (i.e. how much credit) you’d like to use against your order when selecting your payment methods at the checkout.
To start redeeming points you need a minimum of just 5 points.

A.Your points do not expire.
We will update our terms and conditions if there is any change to this condition.

A.250 Points for updating your profile will be instantly added to your account. These can be used immediately.
Points will be added to your account after completing a purchase. You can see the total number of pending Points in your account at any time. You will be emailed after 90 days to let you know your Points have landed and are ready to redeem!

A.If you cancel a purchase and receive a refund. Points earned for that purchase will not be added to your account.
If a purchase is canceled where points were redeemed, the amount paid will be refunded via the original method of payment, if any points redeemed will be not be put back in your account.
If the purchase was made with Points only, those points will not be put back in your account.

A.Your points balance and pending points balance are shown in your account page. Simply use your email and password to sign into your account at any time.
The email to log in is usually the address used for a purchase and where your purchase confirmation email was sent.

A.You must join the Loyalty Program to earn points.
You will have earned 5 Points on every $1 spent if you have joined when you made a purchase.

A.Please email our customer service info@magazinecafestore.com to further assist you.